UK startup Tyten lands €856k investment to modernise facilities-management processes

UK-based AI startup Tyten (formerly Fixo) has secured €856k in investment to modernize facilities management processes using AI, showing continued investor interest in digitizing building operations. This funding round, co-led by Fuel Ventures and Concrete Ventures, aims to advance Tyten's platform, which automates help desk workflows and provides guided diagnostics for technicians. The company's focus is on bringing much-needed acceleration to an industry that has been slow to adopt modern technology. Tyten's platform combines intelligent workflow automation for help desks with guided diagnostic tools for technicians, providing operational efficiencies across the built environment. In 2025, the total funding in this segment reached roughly €8.5 million, when including the €3.3 million raised by Swiss startup viboo and €4.3 million secured by Estonian firm Bisly. Tyten's team has spent over 400 hours observing technicians and help desk teams to understand their workflows and challenges. This investment underscores the growing demand for technologies that streamline building operations, with the facilities management market being worth €68 billion (£60 billion) in the UK alone. The platform automates processes from issue reporting to job closure, handling tasks such as contacting subcontractors and processing technician reports. This approach reflects a broader trend toward modernizing the operational backbone of the built environment. Tyten's focus on digitizing help-desk processes and technician diagnostics reflects the wider trend of modernizing the operational infrastructure of the built environment. The company's goal is to reshape how the entire sector operates by implementing tailored AI and automation tools.