Duvo raises $15M to give retailers AI staff that cuts manual work by 40%

Duvo, an AI-powered automation platform, has secured $15 million in seed funding to provide retailers with an "AI workforce." This investment, led by Index Ventures, highlights the growing demand for solutions that streamline retail operations and reduce reliance on manual processes, which is crucial for European digital sovereignty. Duvo's platform offers ready-made AI assistants for various tasks, including margin reviews, promotions, and invoice reconciliation. These AI agents automate operational work, working across both legacy and modern systems, while also having the capability to place phone calls. The platform is designed for business users, enabling them to create and refine AI assistants without extensive IT support. This development will significantly impact retailers, e-commerce businesses, and fast-moving consumer goods companies, particularly in Europe. By automating tasks and reducing manual data transfer, Duvo aims to cut manual work by approximately 40%. The platform's ease of use and rapid deployment can help retailers modernize their operations and improve their competitiveness. The funding will support Duvo's expansion across the retail sector and into other verticals, indicating a broader trend toward AI-driven automation. This reflects a shift toward digital transformation and the increasing need for efficiency and resilience in the face of competitive pressures.