Government-wide monitor Generative AI

The first government-wide Generative AI (GenAI) monitor was published on Wednesday, December 3, 2025, detailing the use of GenAI within Dutch governmental organizations. The monitor assesses opportunities and challenges related to GenAI implementation across various government bodies. This initiative is part of the broader effort to understand and promote the adoption of AI technologies within the public sector. The monitor reveals a significant increase in GenAI applications, rising from 8 to 81 within a year, with municipalities leading in the adoption of chatbots and internal AI assistants. Nearly half of the applications are already in the implementation phase and are integrated into regular processes. This increasing use of GenAI is enhancing civil servants' AI literacy and providing valuable insights through various use cases. The findings directly affect the Dutch government, its employees, and, ultimately, citizens who interact with government services. The insights from the monitor inform the development of AI strategies and policies, including those related to procurement, expertise, and scalability. This aligns with the Dutch Digitalization Strategy, focusing on accelerating AI adoption across the government. The monitor’s recommendations from TNO emphasize the need for a citizen-centric approach, expert involvement, and consideration of long-term impacts. This focus on ethical and strategic AI implementation is vital for the future of digital governance and the development of European AI capabilities.