Backed with €22 million, French startup GetVocal expands its hybrid AI built for the 5% that actually works
French AI startup GetVocal, specializing in hybrid human-AI agents for enterprise customer experience, has secured €22 million in Series A funding. The investment, led by Creandum with participation from Elaia and Speedinvest, will fuel the company's expansion across Europe. This signifies a boost for European digital innovation, particularly in the realm of customer service technology. GetVocal's total funding now stands at €25 million. The company, based in Paris, aims to strengthen its core platform, which powers its hybrid agents. These agents are designed to offer a blend of human and AI interaction for enhanced customer support experiences. This investment will likely accelerate GetVocal's growth and competitive positioning within the European market. The focus on hybrid AI solutions could offer a compelling alternative to purely automated customer service models. This approach could be especially relevant as European businesses navigate evolving customer expectations and data privacy regulations.
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